TPrivate Ops BuildTrenchless Today
Operations review
For Trenchless Today

You run the trucks. You're also the dispatcher keeping every crew moving.

A sewer backs up across town and the customer wants someone there today. Whether you win that job comes down to who answers, who's closest, and who routes the crew. Right now that's you, between liner pulls. Here's that running on its own, so the trucks roll while the phone is still ringing.

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8:42 AM · The call comes in

A homeowner with a backed-up main just hit your line. This is the moment the job is won or lost.

You're in a trench pulling a liner. The call still gets captured, structured, and ready to dispatch, in Trenchless Today's voice.

trenchlesstoday.dispatch
Inbox / Service call
Sewer main backing up, residential
Captured from the call while you were on a job
READY TO DISPATCH
CustomerHomeowner, Clifton Park
LocationCapital Region, NY
ProblemMain line backup, wastewater surfacing
UrgencyWants a crew today
Ticket built with everything the crew needs before anyone calls back
The board, not the scramble

The closest available crew is already routed. No call tree. No guesswork.

Availability, location, and job type, weighed in a second, the way you'd do it if you weren't already underground.

trenchlesstoday.board
Dispatch / Live board
Nearest crew matched to the backup
Assignment based on availability, location, and job type
AUTO-ASSIGNED
Dave
Available
← assigned 16 min
Rob
On a lining job
52 min
Mike
Wrapping up
28 min
Clifton Park, main line backupAuto-matched
Albany, camera inspectionAssigned
Saratoga, pipe lining estimateQueued
You see the board, not the scramble between jobs
The customer already knows

Before you'd normally even hear about the call, the customer has a name and an ETA.

The thing that keeps a worried customer from calling the next plumber: knowing help is actually on the way.

Route locked Live ETA sent
START
ROUTE
ETA
JOB
DONE
Dispatched
Route clear
On site
Dave from Trenchless Today is 16 minutes out and will run a camera inspection on arrival. We'll text if anything changes.
Great, thank you for the quick response.
✓ Customer notified✓ Board updated
You end the day with a summary, not a backlog

The day ran without you on the phone. You only touch the one job that actually needs you.

Your attention stops being the bottleneck and starts being reserved for the calls only you can make.

5:20
End of day
Today's dispatch5:20 PM

9 service calls captured, 9 crews routed, all on site on schedule.

Needs your callnow

Albany job: customer wants the lining scope confirmed before the dig. Open ›

One service call, start to finish

That was an inbound emergency captured, routed, and updated, without you leaving the trench.

The kind of operating backbone a trenchless company usually builds over years, tuned to how Trenchless Today actually runs.

What you stop being
  • The dispatch board
  • The phone between jobs
  • The one routing every crew
What you become again
  • The operator
  • The one who scales it
  • The one in the field doing the work
What that is worth

For a trenchless pipe company, this is the whole game: every service call becomes your job, not the next plumber's, even when you're underground.

If we're wrong, the conversation ends here. If we're close, this is rarely the only thing you're holding together by hand.

We built this from public information. How close did we get?

Tell us where we got it right, or where we missed. Under a minute.

Built for Trenchless Today as a working preview. Sample workflow; not a real client.
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